KyloWorks policies
Safety, reports and complaints
Last updated 12 September 2026
Report concerns
Use “Report this content” on profiles, listings, projects, or in the enlarged photo/video viewer. Reports go to the Kyloworks support admin page. Reported uploads identified as videos are hidden until an administrator reviews them; photos and text remain visible pending review. Automatic scanning is currently off. You can also email support@kyloworks.co.uk. For privacy, copyright, account or appeal requests email support@kyloworks.co.uk with the relevant page link and a clear explanation. If anyone is in immediate danger, contact emergency services rather than waiting for KyloWorks.
What we act on
We assess reports of fraud, scams, illegal content, threats, harassment, discrimination, impersonation, intellectual property infringement, fake reviews and unsafe job or training offers. We may restrict visibility while investigating and remove content or accounts where appropriate.
Fair review and appeals
We consider context, severity, evidence and repeated behaviour. Affected members may ask for a decision to be reviewed by replying to the decision notice or emailing support@kyloworks.co.uk. We keep appropriate records of reports and outcomes.
Safer hiring and services
Never pay to apply for a job, send money or identity documents without verifying the recipient, or rely solely on ratings. Meet safely, agree terms in writing, check qualifications and insurance where relevant, and report suspicious requests.