Privacy notice

What we collect

We collect your account identifier and email (using Supabase for email and Google sign in), the profile and job preferences you provide, portfolio files and links, opportunities, reviews, reports, and basic service and security records. Please do not upload information you do not have permission to share or unnecessary sensitive information.

Business verification documents

Business and self employed members can optionally submit a business document for manual review. Documents are not required for admin approval. Only the submitting member and the Kyloworks administrator can access it. The uploaded document is deleted after a review decision or when the member deletes their account. We retain the submitted trading name, submission and review dates, decision and review note with the account. Cover unrelated personal, customer, banking and tax details before uploading.

Why we use it

We use account, portfolio and private message data to provide KyloWorks, protect accounts, honour visibility choices, enable member conversations, surface relevant opportunities, investigate reports, prevent fraud, and meet legal obligations. Public profiles are shown only when you select Public. Invite only profiles require the link token. Drafts remain visible only to their owner. Private messages are visible only to their sender and recipient.

Legal bases and sharing

We process data to provide the service you request, for legitimate interests in operating a safe platform, with consent where required, and to meet legal duties. Hosting, authentication and storage providers process data for us. Public profile information is visible to the public; invite content is visible to anyone you give the link to. We do not sell personal information.

Your choices and rights

You can change visibility, hide your contact email, disable feedback, reset an invite link, withdraw optional job alert consent, or delete your account from the dashboard. You may also request access, correction, restriction, portability or object to certain processing. Complaints may be made to the UK Information Commissioner.

Using Kylo, our guided helper

Kylo now provides built in guides and templates, not AI generated conversation. Guide filtering and the About me template run in your browser without sending your entries to an AI service. Template drafts are temporary and disappear if you leave or reload the page. Copy the draft and save it in your profile if you want to keep it.

Submitting a people or jobs search sends your search terms to KyloWorks under our normal search functionality. Opening account features still requires sign in. Kylo does not automatically edit profiles, contact other members or submit applications.

If you used the previous AI version, your saved conversation (up to 24 messages) remains available only to you on the Kylo page, where you can clear it. Account deletion also removes it. Pending AI suggestions can no longer be approved through Kylo. Clearing previous chats does not undo changes you already saved.

The previous AI version sent messages and any optional profile context you enabled to OpenAI. New guided helper use does not make those AI requests. Deleting old chats from KyloWorks does not delete records OpenAI may retain under its service policies. See OpenAI’s API data controls.

Retention, security and contact

Account content is retained while your account is active and deleted when you use account deletion, except limited records we must retain for security, disputes or law. Reports are kept only as long as reasonably necessary. We use access controls and private object storage, but no online service is risk free. Privacy requests: privacy@kyloworks.co.uk.