A little help from Kylo.

When you are signed in as the administrator, a bell appears at the bottom left of Kyloworks. It counts business accounts awaiting approval and open content reports. Open it to go directly to the relevant Admin section. Counts refresh every minute while the website is open and after your review actions. These are in app notifications; they do not send emails or phone alerts when the website is closed.

Business accounts and self employed Small business accounts need manual approval from Kyloworks. This includes existing accounts. Individual Public accounts do not need business verification. Email confirmation is a separate sign in requirement.

Save your correct business or trading name in My account, then open Business verification. Confirm that you represent the business and request approval. Documents are optional; you may attach one if you wish. The administrator reviews it manually. There is no automatic document checking service or extra verification fee.

Documents are optional. If you choose to attach one, it can show your business or trading name and business activity, such as a registration certificate or business insurance document. Use one PDF, JPEG or PNG up to 8MB. If you are unsure what evidence is suitable for your circumstances, contact support@kyloworks.co.uk before uploading.

Only you and the Kyloworks administrator can download it. It does not appear on your public profile or in invite links. The document is deleted after a review decision or account deletion; the trading name, decision, dates and review note remain with your account. Cover unrelated personal, customer, bank and tax details. Do not upload a passport or driving licence.

Yes. You can save your profile, projects and uploads. Your business profile and uploads stay private to you, including when someone has an invite link. You cannot post listings until approved. Existing business listings are hidden while the account is unapproved.

The Kyloworks administrator reviews submissions manually; no fixed turnaround time is promised. Open Business verification to see whether it is awaiting review, approved, or needs more information, together with the review note. Decisions are shown there; automatic decision emails are not currently sent.

Read the review note in Business verification. Correct the issue, then request another review, with or without a supporting document. Your profile and listings stay hidden until a submission is approved. Contact support@kyloworks.co.uk if you need clarification or want to question a decision.

You can choose your profile visibility and post the listing types available to your account. If your profile was saved as a draft while waiting, change its visibility in Profile & sharing when ready. Approved business profiles display a Kylo approved tick. It means manual approval by Kyloworks, which may be given without documents; it does not guarantee qualifications, insurance coverage or service quality. Approval does not automatically publish a draft.

Changing your profile’s business or trading name makes the previous approval stop applying. Your business profile and listings will stay hidden until you request approval for the new name and it is approved. Documents are optional. Your saved work is retained.

Open Admin overview and find Business verification. All business and self employed accounts are listed, even without a submission. Add a review note and choose Approve without document, or review an optional attachment and choose Approve business. For a submitted request you can also choose Request more information. The document is deleted after the decision. Only the administrator has these controls.

Choose Report this content on a profile, project or listing, or in the enlarged skill photo/video viewer. Choose a reason and describe the concern; include a timestamp for videos. Reports are saved in the support queue in Admin. Use the email link to contact support@kyloworks.co.uk about your report; send that message from your email app if you want a reply.

No. Automatic text, photo and video scanning is currently off. Members can report concerns for an administrator to review. A submitted report about an uploaded video locks that video immediately. Reporting text or a photo does not automatically hide it.

A report about the uploaded video prevents further viewing or downloading through Kyloworks until it is reviewed. The administrator can privately review it, restore it, or keep it hidden. Files someone already downloaded, or video already buffered in their browser, cannot be recalled. Kylo cannot unlock it for you.

In Admin overview, open Reports for support. Review the video privately and choose Restore video or Keep video hidden. Account controls let you report a profile, ban a user with a reason, or reinstate a banned user. A ban blocks account access and hides the member’s public profile, uploads and listings. Reinstating an account does not remove a separate video report lock.

Email support@kyloworks.co.uk with your account email, the relevant page or report reference, and a clear explanation. Do not send your password. Only the administrator can review the decision; Kylo cannot lift a ban or promise an outcome.

New passwords must be at least eight characters and include uppercase and lowercase letters, a number and a symbol. A space does not count as a symbol. Choose a unique password and never send it to Kyloworks support.

Use the confirmation link sent after registration before signing in. Check your spam folder if it has not arrived. For a forgotten password, choose the reset option on the sign in page and follow the email link. If email delivery still fails, contact support@kyloworks.co.uk. Never share a confirmation or password reset link.

Your account type is fixed after registration. Contact support@kyloworks.co.uk if you chose the wrong type. Business accounts are for companies, Small business accounts are for the self employed, and Public accounts are for individuals. A Public account type does not make your profile public automatically.